Our Policies
Policies for Healthy Puppies and Happy Homes
Our policies are crafted with the utmost care and responsibility, reflecting our commitment to the welfare of our puppies and the satisfaction of our adopting families. Our comprehensive policies are centered on the health and happiness of our puppies and the peace of mind of our adopters. We provide detailed guidelines on health care, adoption, payments, and our ongoing support to ensure a smooth and joyful transition for every puppy into their forever home.
Breeders Guarantee
In our commitment to your peace of mind and the well-being of your newest family member, we proudly present our Breeders Guarantee. As dedicated members of the Worldwide Australian Labradoodle Association (WALA), we place your pup’s health and happiness at the forefront of our priorities.
For more information on our health testing practices, please visit our Health Testing page, and to understand our commitment to ethical breeding, explore our Code of Ethics page.
Dog Registration
We take pride in registering our dogs with the Worldwide Australian Labradoodle Association (WALA) as Multi-Generational Australian Labradoodles.
Health Guarantee
We prioritize the well-being of your new furry family member. In the unfortunate event that your chosen veterinarian detects a previously undiagnosed life-threatening medical condition within the first 7 days following the pickup or delivery of your dog, and they provide us with a written report within 14 days of diagnosis, we are committed to ensuring your satisfaction. We will gladly accept the pup back into our care and refund you the full purchase price, minus the deposit, in two payments. The initial payment of $1,575.00 will be issued upon the dog’s return, and the second payment of $1,575.00 will follow after a 10-day quarantine period to ensure your dog’s health and safety. Your dog’s health and happiness are of utmost importance to us.
Warranty Specifications
Breeder provides a health guarantee relating to severe or life-threatening genetic diseases up to the age of three years under the following conditions:
- Genetic Condition Confirmation: The genetic condition must be confirmed as severe or life-threatening by two independent veterinarians. All diagnostic data, including x-rays, must be provided to the Breeder, and the findings must be reviewed and agreed upon by a vet selected by the Breeder.
- Scope of Guarantee: This guarantee covers severe or life-threatening genetic diseases up to the age of 3 years (defined as conditions causing severe pain or suffering or that are untreatable).
- Specific Conditions (Hip Dysplasia, Elbow Dysplasia, or Life-Threatening Genetic Disease): In the case of Hip Dysplasia (HD), Elbow Dysplasia (ED), or Life-Threatening Genetic Disease, purchasers are advised on proper diet and exercise. Kibble diets are not allowed — only balanced raw diets with Kelp powder are acceptable. Exercise is limited before 1 year of age.
- Compliance: Buyers must adhere to Breeder’s guidelines on diet, exercise, and care for the guarantee to remain valid.
- Remedies: If all conditions are met, the Breeder may offer a replacement from the next available litter or a refund of ½ of the purchase price at the Breeder’s discretion. If the Buyer chooses to keep the Dog, the Breeder will pay up to $2,000.00 in veterinary bills upon receipt of invoices for treatment of HD confirmed by the Orthopedic Foundation for Animals (OFA).
- Void Conditions: The guarantee becomes void if the Dog has been sold to another party, has not followed the Breeder’s vaccination protocol, or has not been maintained on an appropriate diet.
- Spaying/Neutering: Dogs spayed/neutered before 18 months are not covered by this warranty. Failure to spay/neuter by 20 months may result in legal action and voids the warranty.
- Training: Buyers are strongly advised to attend puppy and basic obedience classes. Any temperament issues should be addressed with proof of training provided to the Breeder.
- Wellness Exam: Buyers must have the puppy examined by their chosen veterinarian within 7 days of possession at their expense. A copy of the Dog’s wellness exam, issued by the veterinarian, must be retained along with health records to maintain the guarantee’s validity.