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Big Rock Labradoodles

Our Policies

Navigating Your Adoption Journey with Us

Choosing to bring a new furry friend into your life is a big step, and we’re excited to be part of your journey. To make sure everything goes smoothly for both you and your new pup, we’ve put together a set of policies. Please take a moment to read through them so we can all be on the same page. Thanks for choosing to work with us!

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Policies for Healthy Puppies and Happy Homes

Our policies are crafted with the utmost care and responsibility, reflecting our commitment to the welfare of our puppies and the satisfaction of our adopting families. Our comprehensive policies are centered on the health and happiness of our puppies and the peace of mind of our adopters. We provide detailed guidelines on health care, adoption, payments, and our ongoing support to ensure a smooth and joyful transition for every puppy into their forever home.

Breeders Guarantee

In our commitment to your peace of mind and the well-being of your newest family member, we proudly present our Breeders Guarantee. As dedicated members of the Worldwide Australian Labradoodle Association (WALA), we place your pup’s health and happiness at the forefront of our priorities.

For more information on our health testing practices, please visit our Health Testing page, and to understand our commitment to ethical breeding, explore our Code of Ethics page.

Dog Registration

We take pride in registering our dogs with the Worldwide Australian Labradoodle Association (WALA) as Multi-Generational Australian Labradoodles.

Health Guarantee

We prioritize the well-being of your new furry family member. In the unfortunate event that your chosen veterinarian detects a previously undiagnosed life-threatening medical condition within the first 7 days following the pickup or delivery of your dog, and they provide us with a written report within 14 days of diagnosis, we are committed to ensuring your satisfaction. We will gladly accept the pup back into our care and refund you the full purchase price, minus the deposit, in two payments. The initial payment of $1,575.00 will be issued upon the dog’s return, and the second payment of $1,575.00 will follow after a 10-day quarantine period to ensure your dog’s health and safety. Your dog’s health and happiness are of utmost importance to us.

Warranty Specifications

Breeder provides a health guarantee relating to severe or life-threatening genetic diseases up to the age of three years under the following conditions:

  • Genetic Condition Confirmation: The genetic condition must be confirmed as severe or life-threatening by two independent veterinarians. All diagnostic data, including x-rays, must be provided to the Breeder, and the findings must be reviewed and agreed upon by a vet selected by the Breeder.
  • Scope of Guarantee: This guarantee covers severe or life-threatening genetic diseases up to the age of 3 years (defined as conditions causing severe pain or suffering or that are untreatable).
  • Specific Conditions (Hip Dysplasia, Elbow Dysplasia, or Life-Threatening Genetic Disease): In the case of Hip Dysplasia (HD), Elbow Dysplasia (ED), or Life-Threatening Genetic Disease, purchasers are advised on proper diet and exercise. Kibble diets are not allowed — only balanced raw diets with Kelp powder are acceptable. Exercise is limited before 1 year of age.
  • Compliance: Buyers must adhere to Breeder’s guidelines on diet, exercise, and care for the guarantee to remain valid.
  • Remedies: If all conditions are met, the Breeder may offer a replacement from the next available litter or a refund of ½ of the purchase price at the Breeder’s discretion. If the Buyer chooses to keep the Dog, the Breeder will pay up to $2,000.00 in veterinary bills upon receipt of invoices for treatment of HD confirmed by the Orthopedic Foundation for Animals (OFA).
  • Void Conditions: The guarantee becomes void if the Dog has been sold to another party, has not followed the Breeder’s vaccination protocol, or has not been maintained on an appropriate diet.
  • Spaying/Neutering: Dogs spayed/neutered before 18 months are not covered by this warranty. Failure to spay/neuter by 20 months may result in legal action and voids the warranty.
  • Training: Buyers are strongly advised to attend puppy and basic obedience classes. Any temperament issues should be addressed with proof of training provided to the Breeder.
  • Wellness Exam: Buyers must have the puppy examined by their chosen veterinarian within 7 days of possession at their expense. A copy of the Dog’s wellness exam, issued by the veterinarian, must be retained along with health records to maintain the guarantee’s validity.
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Spay/Neuter Agreement

Responsible Timing for Spaying or Neutering

We send each puppy to their new home as intact dogs. In line with our commitment to their health and well-being, we adhere to a policy against early spaying and neutering.

Based on extensive research, we’ve concluded that it’s in the best interest of the puppies to wait until they reach 18 months before being sterilized. As part of our adoption agreement, owners are required to have their dogs spayed or neutered at this age, at their own expense. For more details on our holistic approach to neutering, please visit Our Holistic Approach to Neutering.

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Payment Policies

Puppy Deposits and Payments

Each of our Wonderful Woofies has the same adoption fee, regardless of color, pattern, or size. To reserve your spot on our waiting list, we ask for an initial non-refundable reservation fee. The remaining balance is then due following the 6-week virtual visit. For your convenience, we offer secure and straightforward email transfers for all payments within Canada. US pet families, please note that you will be invoiced via PayPal, and there are fees associated with that.

For a detailed understanding of our pricing, please visit our Puppy Pricing page. To get familiar with each step of bringing your puppy home, our Adoption Process page outlines everything you need to know.

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Waiting List Policy

Big Rock Labradoodles Waiting List

We are thrilled that you are considering one of our Labradoodle puppies to become part of your family. To ensure fairness and transparency, we have a Waiting List Policy that outlines how potential owners can reserve a puppy.

  1. Application Submission: To join our waiting list, complete and submit our Adoption Application Form.
  2. Reservation Fee: After review, a non-refundable reservation fee is needed to secure your place on our waiting list. This fee contributes to your puppy’s final adoption cost. Learn more about the costs involved.
  3. Waiting List Order: The order of the waiting list will be based on the date and time the reservation fee is received.
  4. Notification of Litters: You’ll receive notifications about upcoming litters and an estimated timeframe for when you can expect to bring your puppy home, ensuring you’re well-prepared for the arrival.
  5. Flexible Timing: If the timing of a litter doesn’t suit you, you’ll have the option to be next in line for a subsequent litter.

Our waiting list policy is subject to change, but we will communicate any changes promptly to all families on the waiting list.

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